WBA is a Victorian based specialist knowledge and information management consultancy established in 2002. WBA understands the realities of getting information management solutions in place. We understand the difficulties faced in terms of level of executive sponsorship, complexities associated with the development of business requirements, tender selection process, project management, and in the engagement of the end-user population.
WBA have experienced professionals with consulting experience specialising in building organisational capability in knowledge, information and records management and with delivering productivity improvements from the perspectives of people, process and technology. Further, our core competency in business process modeling and change management provides the link between how work practices should be reformed to accommodate working in an information enabled environment.
Key services include:
• Information Strategy & Architecture
• Records Management
• Knowledge Management strategy
• Document, Records & Content Management Systems,
• Enabling Technology Specification, Selection and Implementation
WBA has provided the above services to federal, state and local government agencies including the Victorian Government Departments of Justice, Innovation, Industry & Regional Development, Primary Industry, and Treasury & Finance.
WBA has experience and has delivered services in the development of Information management policy business classification schemes, retention and disposal schedules, business training and business process review across many organizations both in government and the private sector.