Emeldi Canada Ltd Supplier Profile
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Public Profile:  http://discovery.ariba.com/profile/AN01051784919  |  ANID: AN01051784919  | Last Update: 7 Jan 2017
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Emeldi Canada Ltd
Green Initiative
Toronto, ON, Canada
Emeldi is a leading provider of digital commerce and CRM solutions to the Telecom industry
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Description

The Emeldi Group is a leading provider of digital commerce solutions to the telecommunications industry. With offices in four countries, it offers scalable and flexible solutions that meet the needs of large and midsize enterprises in B2C and B2B markets.  

Our product, Emeldi Commerce® is a digital commerce platform specifically designed for telecom operators focusing on e-commerce, and associated CRM functionality.  

 

In a nutshell, Emeldi Commerce is an omni-channel platform responsible for managing the telecom end-consumer’s brand experience (both online and in the physical world) with the operator itself.  

Our functionality includes:  

•           eSALES  

•           eCARE  

•           ProductCatalogue / Configure Price and Quote  

•           Ordering  

•           CRM  

•           Content Management  

•           Sales workflows  

•           Point of sales integration  

 

Emeldi Commerce is particularly well-suited for operators undergoing a technical/business transformation and wanting to introduce a more agile system of governance and allow for more flexibility for a telco’s business to engage with its customer base (fast introduction of products, new intimacy services,evolving purchasing features, etc.). We have reference projects with large network operators (e.g. O2, Deutsche Telekom) and various MVNOs  

 

Emeldi Commerce® Omni-channel telecom digital Ccommerce platform product is recognized by Gartner (Digital Commerce Vendor Guide for 2014, 2015 & 2016, and Gartner Digital Commerce MQ under other vendors to be considered).  

Showcases
Project
Deutsche Telekom Sowcase
This showcase demonstrates how the Emeldi Commerce® Omni-Channel solution in orchestration with a legacy CRM solution enabled Slovak Telekom, a Deutsche Telekom company, to make the transformation to an efficient Digital Telco. The customer’s project objective was to achieve fundamental improvements to the customer experience (avoid cannibalization between channels, unify customer profiles across all channels leading to consistent customer experience) while achieving substantial cost savings.
Project
Telefonica O2 - Siebel replacement
This case illustrates direct transformation from CRM centric solution based on Siebel CRM to purely digital commerce omni-channel solution based on digital commerce centric architecture, with all-channel support and fully integrated CRM in one application. O2 Czech Republic is an incumbent fixed and mobile network operator with a complex legacy systems architecture developed or acquired over a period of 20 years.
Business Info
Legal & Fiscal
Certifications

Type of Org: Corporation

Business Type: Service Provider, System Integrator, Software Solutions

Year Founded: 2013

Revenue: $5M to $10M USD

Employees: 120

  • Green Initiative: Transportation, Energy
Ship-to or Service Locations
Product and Service Categories
Industries
  • Global
  • Business function specific software
  • Sales and marketing software
  • Telecommunications
Activity Data
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References
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