Our experience of more than 25 years on the market has taught us that the most important thing is to know our customers and to do our best to respond properly to their needs. That is why this principle has become our business philosophy.
We seek to better understand our customers needs to actively contribute to the success of their projects. Tropeum grew because of the long-term relationships has been established with each individual customer.
Even the technology of the company was made according to the same principle. For example, when we were unable to honour the demands of a customer at the highest level, we’ve bought a new equipment, so that to be able to respond to requests right in the future. So today we have our own workshops with the most modern technologies that allow us to make sophisticated and stylish prints on a multitude of materials
In general, the success of a business is measured in money (and, of course, money is important). In addition, we measure our business success through the sustainability of customer relationships and related to our customer satisfaction.
We guarantee the resistance of printing materials to ultraviolet radiation for at least 18 months.
Offset and digital type
We can produce polychrome prints such as newspapers flyers, business cards, posters, posters, brochures, magazines, books, catalogs, maps, paper bags with different formats: A0 +, A0, A1, A5, A6, A7, as well as intermediate on-demand formats. Ex. 1.5m x 10m, 17cm x 24cm, 18cm x 23cm, 11cm x 22cm and others;
- Just because we operate in a market characterized by instability, such as the Romanian one, we have chosen values such as trust, efficiency and innovation as defining Tropeum brand. These values would not mean anything if they were just cast at the declarative level. We have chosen to assume, open and honest. That's how the Trust Contract came into being, a commitment that Tropeum assumes with its clients. What we assume under this contract:
- Consultancy for an informed choice we are your partners from the beginning. Our specialists will give you all the details and explanations necessary for you to make the most appropriate choices;
- Fairness of execution
- We set all the details together and respect what we set.
- There is no lost time with the paths for promotional products we provide all the necessary promotional items you need. You will not make any effort in this direction.
- No additional costs - we draw a correct estimate. This will limit the risk of scattering money with extra products and we check that there are no extra costs.
- We are precise in terms of execution time and delivery The delivery term is strictly respected and we keep you informed regarding the progress we make in honoring the order.
- Punctuality and respect - Tropeum team is punctual and treats the client and its projects with respect.
- A good relationship after the end of the project We remain at your disposal for any other queries or orders.
Tropeum team will not make false slogan such as "our client, our master" or "the best price-quality ratio", but promote honesty and honesty in communication, cultivating only lasting partnerships and relationships, win-win type.
Here are 4 more information about us that deserve to be taken into account from the customer perspective:
Why is it worth working with Tropeum?
- Because meeting our clients' needs is a priority for us;
- Because we help our customers identifing promotional products appropriate to their projects, corporate gifts or promotional products so that they can differentiate, enhance the image of the company;
- Because for us, printing on promotional items and advertising production are beautiful and creative ideas, valuable to the client;
- Because we have a young and enthusiastic team that is waiting for new challenges;
Why can you trust Tropeum?
- Because Tropeum has been on the market for more than 25 years, and this is important because throughout this time, when there have been crises of all kind, economical, political, extreme weather phenomena, not onlythat we have survived, but we also developed our business. Our development being based on building long-lasting partnerships with all our partners, honouring all the commitments made with both of them customers and suppliers.
- Because throughout this period we have successfully completed hundreds and hundreds of projects;
- Because if you are going to face difficult situations in youre future projects, we have the experience, the abilities, all competence needed and technology to find solutions for ;
What is the secret of such a varied and fast services?
We carry out most of the works in our own workshops, which are equipped with modern technologies in the fields of digital polychrome print or solvent printing, elegant engraving with diamond or laser, screen printing, pad printing, emboss, large format printing etc.
How do we guarantee the quality of our products and services?
Tropeum has implemented and maintains the ISO 9001 quality standard since 2006 - and that means we have clear procedures for receiving and personalizing objects for verifying and sampling AQL batch so that promotional products will print nicely according to your specifications in quantity ordered and delivered on time.