Alliance Facility Services, headquartered in Knoxville, TN, is a company with over 30 years experience in Commercial Janitorial-Cleaning and Facilities Management born from the sole desire to provide our clients with exceptional experiences, quality results and true professionalism throughout all of the United States. This desire has enabled ‘Alliance’ to build a team with extensive experience and professionalism who provide the highest level of service and a commitment to our core values while not losing focus on a fun, family atmosphere throughout the company.
AFS has developed innovative concepts and processes to better serve our clients in a wide variety of industries, making us uniquely qualified to deliver the highest standard of service available no matter our client's needs.
AFS' senior management team will develop customized service programs, training programs, and quality control reporting metrics to assist with enhancing your overall satisfaction while helping to proactively reduce cost.
AFS, through our Open/Honest Dialog and Transparency core values, continually provide our new clients with a minimum of a 20% savings against their current spend/budget, while maintaining a reduction in service complaints and an average satisfaction score of 94.8%.
AFS takes our responsibility to the environment as serious as we take our commitment to our clients and can provide a Green Strategy Implementation Plan along with a Recycling Program, developed by our LEED certified professionals.
Alliance Facility Services is committed to outstanding customer service, attention to details and above-reproach professionalism in order to eliminate issues before they start. Anyone can lowball a quote and often do, just to be awarded your business, but this is no “bait and switch” as we believe in long term partnerships and put our people and our clients before profits because in this industry, during these challenging times, we precisely know the needs of others must be placed before our own.
We don’t have an expectation that so many other companies have for high margins; we have to have a margin of course, but it’s not our top priority like with other companies because Alliance Facility Services is an independently owned, family based, people first company. Which means unlike other large facility management companies in the industry, we’re not held to shareholders or have a policy of putting ourselves in financial situations that make us incur and/or maintain debts and expenditures to which we need high quotes to receive high margins. Simply put, AFS doesn’t have to payback shareholders or excessive monthly debt. We are able to streamline our corporate office functions and operational costs, allowing us to have a lower than average overhead, which in turn allows us to help you have a better bottom line.
We have over 80 years of collective experience custom designing service programs that are tailored to the exact portfolios of each individual client and working side-by-side with our partners/employees throughout the United States. We have unprecedented knowledge into what it takes to combine quality work with the cost saving expectations our clients.
We guarantee our new clients a minimum savings of 18% off their current spend / bottom-line by using open/honest dialog and transparency to work together to accomplish a common goal of exceptional service at affordable prices.