Cybersecurity Services MSA RFP
   

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Cybersecurity Services MSA RFP
Sacramento Municipal Utility District
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Posted On:  9 Dec 2021
Open for bidding on:  9 Dec 2021
Response Deadline:  13 Jan 2022 11:59 PM PST
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Opportunity Amount: $1M to $5M USD
Contract Length: 36 months
Response Deadline: 13 Jan 2022 11:59 PM PST
(Closed for response)
Award Date: 2 May 2022
Posting ID: 11871218(Doc3200902576)
Posting Type: Request for Information
Public Posting: http://discovery.ariba.com/rfx/11871218
Product and Service Categories 
  • Information technology consultation services
Ship-to or Service Locations
Posting Summary

DOCUMENTS FOR THIS RFP WILL BE AVAILABLE ONCE THE SOLICITATION IS LIVE ON DECEMBER 10, 2021.


Please click ‘Respond to Posting’ and follow instructions to login and register. This will provide access to the documents. If you click respond to posting before the RFP is live you will receive an error message.

The Sacramento Municipal Utility District (SMUD) is issuing this Request for Proposal (RFP) to establish a Master Services Agreement (MSA) for Cybersecurity Services during a period of up to five (5) years. SMUD intends to award one or more contracts to the highest evaluated proposer(s) in eight (8) functional areas (categories). Individual tasks will be utilized to authorize work as needs are identified and may be awarded to one or more Contractors at SMUD’s sole discretion.   

Questions & Answers
The RFP Section D requests 4 reference projects that confirm the bidders ability to meet Mandatory Requirement #3; and section 6.9.5, Evaluation Criteria 5, Category Specific Experience, each category requests 1 reference project. Would SMUD accept/welcome more than 4 and 1 reference project respectively?
by Seller·4 months ago
Good morning,

Yes, providing more than the minimum number of references and reference projects requested would be acceptable.

Thank you,
Dejona Lopez
by Sacramento Municipal Utility District·4 months ago
Hi Dejona,

Do we need to submit the Cybersecurity Chain Risk acceptance at this time?  If so, how do we go about submitting it?   I do see the Cybersecurity Chain Risk Acceptance in the 3 sample contract, do we just open one of them and copy/paste that section into a separate word document and sign and date it as acceptance of the Cybersecurity Chain Risk?

Thank You
by Seller·4 months ago
Hi Tommy, the Cybersecurity Chain Risk acceptance does not need to be completed at this time, but will be included in any resulting contracts once vendors are awarded contracts. Thank you!
by Sacramento Municipal Utility District·4 months ago
Hi,

Can you please confirm that the only required documents to submit at this time are those indicated by an asterisk? The following:  References, Subcontractor Addendum
by Seller·4 months ago
Hi there, prior to the proposal due date you will need to complete and submit the RFP Fill-in Forms, Subcontractor Designation Forms, and Addendum No. 01. Thank you!
by Sacramento Municipal Utility District·4 months ago
Hi, We would like to request a 2 week extension for the rfp due date.
by Seller·4 months ago
Hi David,

Unfortunately, an extension will not be granted for this RFP at this time.

Thank you,
Dejona Lopez
by Sacramento Municipal Utility District·4 months ago
Hi Dejona - Happy New Year! In a previous question, you noted that all work will be done remotely. If we use a team of non-California residents, does this exempt us from completing and complying with 6.2 (Injury and Illness Preveion Program that meets California Labor Code Section 6401.7)?
by Seller·4 months ago
Hi. Happy New Year. Section 6.2 would not apply if the Contractor does not perform any work under this agreement within the State of California. Thank you!
by Sacramento Municipal Utility District·4 months ago
Hello There,
in the Pre-Bid conference, i had asked a question about relaxing the Mandatory requirement related to 4 years of US energy experience. Can you we please get a response to that request? Are you making that exception or not? Please let us know.

Thanks,
Ashok
by Seller·5 months ago
Good morning, we are not making any exceptions to that Mandatory Requirement. Thank you for following up.
by Sacramento Municipal Utility District·5 months ago
Does the response need to be laid out as is the example on page 31, section 6-10, or does our response just need to include the required information?
by Seller·5 months ago
Good morning, the response needs to be laid out exactly how it is presented in the Fill-in Forms Word attachment that was included as a separate document for your convenience. Thank you!
by Sacramento Municipal Utility District·5 months ago
Hello, Can you please specify where is the Respond to Posting? thanks
by Seller·5 months ago
Hello! Please click on 'Respond to Posting' and then login to/register for an Ariba Discovery account. Once you’ve done that you’ll be able to access the documentation.

Thank you!
by Sacramento Municipal Utility District·5 months ago
Hello,
We are unable to access document even after "Responding to solicitation". Could you please help us on this or provide the customer support details.
by Seller·5 months ago
Hello! Please click on 'Respond to Posting' and then login to/register for an Ariba Discovery account. Once you’ve done that you’ll be able to access the documentation.

Thank you!
by Sacramento Municipal Utility District·5 months ago
I tried the same procedure still i am unable to access the documents
by Seller·5 months ago
Hi Vas, if you are still unable to access the documents after logging in or registering for an Ariba account, please contact Ariba customer service for assistance as it likely has something to do with the way your Ariba account is set up, which I am unable to access on my end. Thank you!
by Sacramento Municipal Utility District·5 months ago
Hi,
I am new to SMUD and am not familiar with the site.
Can a link or instructions be provided on where to navigate to submit the completed solicitation?
Thank You
by Seller·5 months ago
Good morning, all proposals must be submitted directly in Ariba, so there is no link for this. Thank you!
by Sacramento Municipal Utility District·5 months ago
HI,
Where in Ariba can the proposal be submitted?  I am unable to locate/navigate to the location where to submit.  Can you provide some direction?
Thank You
by Seller·5 months ago
Hi Tommy, please see me at xxxxxx.xxxxx@xxxx.xxx if you still need assistance with locating where to submit your proposal. Thanks!
by Sacramento Municipal Utility District·5 months ago
Please email me directly. If you are unable to see my email address in my response above, it is in the RFP document as well. Thank you!
by Sacramento Municipal Utility District·5 months ago
HI,

I am new to the SMUD system and am not familiar with the navigation.   
-Could a link be provided, where I can access the fillable form for this RFP?
-Could another link be provided on where to submit the proposal?  (SMUD sourcing system)  I was unable to locate where to submit the proposal.

Thank You
by Seller·5 months ago
Hello! Please click on 'Respond to Posting' and then login to/register for an Ariba Discovery account. Once you’ve done that you’ll be able to access the documentation.

Thank you!
by Sacramento Municipal Utility District·5 months ago
Hi,

I cannot seem to be able to login to view the solicitation. Would I be able to receive the documents via email?
xxxxxxxxxxxx@xxxxxx.xxx
by Seller·5 months ago
Hi David,

Please click on 'Respond to Posting' and then login to/register for an Ariba Discovery account. Once you’ve done that you’ll be able to access the documentation.

Thank you!
by Sacramento Municipal Utility District·5 months ago
hi- this is the error message I receive:     You have reached the Ariba On-Demand site, but the URL entered is incomplete. Please correct and refresh your browser.
by Seller·5 months ago
Hi there. Please email me directly at xxxxxx.xxxxx@xxxx.xxx. Have you tried clearing your browser and also trying a different browser? Ariba works best in Chrome. If you still are unable to resolve this issue, please contact Ariba customer service, as this will need to be resolved if you intend to submit a proposal. Thank you!
by Sacramento Municipal Utility District·5 months ago
HI I have a few additional questions:
1. Is there any documentation that would have more details on this contract?  For example
- The size of the network, how many users is the contract supporting, how many endpoints?
2.  The number of hours listed in the categories section, is that annual hours?
3. To confirm, the opportunity amount of $1M to $5M USD is for 36month or 12 month?
4. In the RFP it mentions that some category/task are professional services and some are staff augmentation, where can I find the breakdown?
5. Will we be expecting to provide solutions, tools and licensing or will we be using existing tools?
- If new tools and licensing is needed, will the cost be included in the bid?
by Seller·5 months ago
Good Afternoon,

Please see our responses to your questions below:
1. All information that is available has been included in the RFP document already.
2. The anticipated hours listed is for the initial three year contract.
3. The $1M amount is for up to a five year contract term (initial three year contract with two optional one year extension periods thereafter).
4. At this time, that information is not known, as the tasks will be released on an as needed basis, and we do not know what is coming down the pipeline yet.
5. These contracts are for services only, no technology will be purchased or is expected to be purchased utilizing these agreements.

Please let me know if you have any further questions.

Thank you,
Dejona Lopez
Sr. Procurement Specialist
by Sacramento Municipal Utility District·5 months ago
Hi Dejona,
Thank you for the quick response.
3. To clarify.  The opportunity amount stated above says $1M to $5M.  The bid amount will for the contract will be for initial 3 years contract with 2 year optional and 1 year extension.   (total of 6years)  Meaning the bid amount should account for all 6years not to exceed $5M USD?
by Seller·5 months ago
Hi there,

Yes, Ariba does show a range of $1M-$5M for the RFP because a range has to be selected, but in the RFP document it specifically states that the aggregate of all contracts under this MSA shall not exceed $1M for up to the 5 year term. This may change later down the line, but for now, that is the estimated amount. Please complete the bid schedule for the category(ies) that you are proposing in their entirety.

Thank you!
by Sacramento Municipal Utility District·5 months ago
We have the following questions:
1. Will SMUD consider applying the Cybersecurity Supply Chain Risk Appendix to only Task Orders that related to OT scope subject to NERC CIP 13 requirements rather than a blanket application which may limit participation?
2. How does SMUD recommend prime contractors set SEED vendor goals when distribution of work among the 8 categories will not be known until the TOs are published?
3. What is the anticipated split in task orders and contract value between Professional Services and Staff Augmentation.
4. The Commercial Description has a 30% weighting and includes both pricing and acceptance of SMUD sample contract terms. How will SMUD spread the 30% across pricing and contract terms?
5. Travel and Living is not mentioned in the RFP. Will all work be remote?
by Seller·5 months ago
Good morning,
Please see our responses to your questions below:
1. This is still in discussion with the team and I will have a more firm answer to share with the group later today.
2. Each category is evaluated on its own and a bid schedule and subcontractor designation form must be completed and submitted for each category you wish to submit a proposal for. We understand that subcontracting may differ depending on the category so vendors should take this into consideration when submitting their proposals. Please be sure to submit a separate bid schedule and subcontractor designation form for each category you wish to submit a proposal for.
3. At this time, that information is not known, as the tasks will be released on an as needed basis.
4. The 30% is for pricing alone, and does not take into account any terms and conditions.
5. At this time, all work is expected to be performed remotely. If there are any tasks in which the vendor is required to be on-site, travel will be paid in accordance with the Sample Contracts, Appendix - Schedule 1, Section 5.

Please let me know if you have any further questions.

Thank you,
Dejona Lopez
Sr. Procurement Specialist
by Sacramento Municipal Utility District·5 months ago
Hello,

Just wanted to provide you with a quick update regarding Question #1 above. An Addendum has just been posted to remove this as a Mandatory Requirement.

Please let me know if you have any further questions. Thank you!
by Sacramento Municipal Utility District·5 months ago
Our team is located in the US and Canada. Would SMUD allow the use of Canadian resources or are they considered off-shore as well?
by Seller·5 months ago
Good Afternoon, all resources must reside in the continental United States. Thank you!
by Sacramento Municipal Utility District·5 months ago
Good evening. I was wondering if your organization is considering managed services.
by Seller·5 months ago
Hi there, everything SMUD is looking for is detailed in the SOW already. Thank you!
by Sacramento Municipal Utility District·5 months ago
DNV is interested in reviewing this RFP but we cannot find it under any of our accounts. Can you please upload it to username: xxxxxx.xxxxxxx@xxx.xxx
by Seller·5 months ago
Good morning. The solicitation just went live. Please click on 'Respond to Posting' and then login to/register for an Ariba Discovery account. Once you’ve done that you’ll be able to access the documentation. Thank you!
by Sacramento Municipal Utility District·5 months ago
Hello - My name is Dale Zahn - Director at Proven Compliance Solutions -- I am not certain why I cannot access the documents-- are they posted where I can reach them on the SMUD Website?  
by Seller·5 months ago
Good morning. The solicitation will be going live today and then you should be able to access the documents by clicking on 'respond to posting'. Please check back in a few hours for the release.

Thank you!
by Sacramento Municipal Utility District·5 months ago