Ratings

SAP Business Network Discovery provides a platform for the discovery and vetting of buyers and suppliers. Discovering new business opportunities can be a cost-saving, strategic activity with SAP Business Network Discovery, and a key component that drives these discoveries to actual consummated deals and long-lasting business relationships is the availability of detailed information about both buyers and suppliers.

Supplier ratings are one of the many forms of detailed information available to allow users to evaluate business opportunities and the parties involved. These ratings are an important way for suppliers to distinguish themselves and earn the recognition that can lead to increased trust and business from buyers.

Here are some important things to know about ratings:

Suppliers can be rated by a buyer for responding to a posting.
Suppliers can be rated by a buyer based on their participation in a sourcing event.
Buyers can give a single rating to a supplier for each posting, even if the supplier submits multiple responses to the same posting.
Buyers can give a single rating for a supplier’s participation in a sourcing event.
The average rating of a supplier will appear publically on SAP Business Network Discovery. Individual ratings are only visible to the involved parties.
Ratings cannot be withdrawn by the buyer, or hidden or removed by the supplier. However, buyers can change previously submitted ratings at any time to reflect the resolution of issues that may have led to a low rating. Abuse of the ratings system and other issues can be reported to Ariba Customer Support.

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